Frequently Asked Questions

We perform pre-move-in inspections, Test HVAC, check all plumbing and appliances, and cleaning.

Yes, we have on-site 24-hour emergency maintenance.

When you move in, you have 48 hours to submit a move in inventory and condition form with any items that we may have missed. After that, you can submit a work order request through the online portal.

We complete service requests on a first-come, first-serve basis. However, if it is considered an emergency, we will complete emergency requests first.

You do not have to be present, we can enter and will leave a note informing you that the service request has been completed

If you are locked out due to malfunction, you can call our 24-hour emergency maintenance.

Any modifications made to your apartment home needs to be approved by management. EX: Accent wall color and/or any structural modifications. (ADA)

Please visit the Amenities Page to learn more.

Yes, we have onsite parking

There is a Laundry Room

Yes! Please refer to out Pet Policy

Yes! Please refer to out Pet Policy

Yes!

Refrigerator, Stove, Microwave, and Dishwasher

No

yes 6 to 11 months

No

No

10pm to 8am

No, touring is FREE!  Please contact us to set one up.

We do accept walk-ins, and appointments are also welcomed.

You can go to your webpage and apply online at: prmnorthmountain.com

3-7 business days

We accept the following: 
•    Online with a credit/debit card or ACH. 
•    We also have alternative payment options such as WIPS and FLEX. 
•    You may also bring in a personal check or cashier's check

Through the resident portal link on our website.

Yes. You have the option to enroll under our preferred Insurance vendor, ResidentShield by calling (800) 566-1186 or visiting their website www.residentshield.com

No utilities are included in the rent

Please contact APS at (800) -240-2014 
    Southwest Gas: (877) -860-6020
    City of Phoenix: (602)262-6251

You can use any cable and internet provider that services our community, but we partner with COX, which offer very good rates.

Guest are not allowed to stay for more than 2 consecutive days.

No, the base rent will remain the same, but you can lock in your current rate for lease terms 12 months up to 15 months.

No

There is a $3000 early termination fee. Any Specials given will have to be paid back. (exceptions apply)

Please visit our MAPS page for more directions and points of interest.

North Mountain Apartments in Phoenix is only minutes from Phoenix’s top employers.
The proximity to I-17 and Loop 101 gives easy access to leading healthcare, education, government, finance, tech, and corporate employers, like: 

Major Employers Near North Mountain Apartments

• Banner Health – One of the largest healthcare systems in Arizona, employing tens of thousands statewide. 
• Honeywell Aerospace – A major aerospace and engineering employer headquartered in Phoenix.
• American Express – Large corporate operations in Phoenix with roles in customer service, technology, and management.
• Wells Fargo – Significant regional financial-services employer with extensive operations in Phoenix.
• Phoenix Children’s Hospital – One of the nation’s largest pediatric healthcare systems.
• State of Arizona Government – A top statewide government employer headquartered in Phoenix.
• Amazon – Major operations throughout metro Phoenix with large distribution and logistics hubs.
• Walmart – One of Arizona’s largest employers with a high presence across metro Phoenix.